Contact Us
See below for helpful links and answers to common questions. Not finding what you need? Keep scrolling down to give us a call or send us a message.
Lottery Offices
We operate two prize payment centers for your convenience: Salem & Wilsonville. Before coming in, see our Claim a Prize page to book appointments, download claim forms and more!
Salem Prize Payment Center
Hours:
8 AM – 5 PM, M – F
Appointments recommended to avoid long wait times
Walk-up Window:
Available by request
Prize Drop Box:
Always available for prize drop offs, 24/7. Collected and processed during normal business hours.
Location:
500 Airport Road SE, Salem OR 97301
Get Directions
Mailing Address:
PO Box 12649, Salem OR 97309
Wilsonville Prize Payment Center
Hours:
8 AM – 4:30 PM, M-F
Appointments recommended to avoid long wait times
Location:
9760 SW Wilsonville Road Suite #130
Wilsonville OR 97070
Get Directions
Closures
Inclement Weather
Unplanned closures or delays will be announced through FlashAlert or you can call 800-766-6789 daily, 7AM – 8PM.
Holiday closures
- New Year’s Day*
- Martin Luther King Jr. Day
- President’s Day
- Memorial Day
- Juneteenth*
- Independence Day*
- Labor Day
- Veterans Day*
- Thanksgiving — Thurs. & Fri.
- Christmas Day*
*If the holiday falls on a Saturday, Lottery offices will be closed the preceding Friday. If the holiday falls on a Sunday, offices will be closed the following Monday.
Send us a message
Need tax forms?
Select the Tax Form Request option on the form under Topic.
Question about claiming a prize? Start here
Phone: 800-766-6789
Daily, 7AM – 8PM
More Ways to Win
Event Tickets, free Scratch-its, swag — yes! We do drawings for fun stuff on the regular. Check them out so you don’t miss out!
See our Giveaways
FEATURED STORIES
